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Is there any way for the chatbot to identify what page of the site the customer is on when they access the chat bot and/or connect to an agent via the chat bot? #ConversationalAI(Bots,AgentAssist,etc.) ------------------------------ Robert Schwanke ...
How long is the beta go estimated to run and is there a tentative deployment date? (I understand it is based on the feedback received, but just curious if you have tentative target dates.) ------------------------------ Nicki Dehn AAA Club Alliance ...
Hi Chris, If possible, try following: Take out edge from network. Connect it to direct internet line. Perform the edge setup & complete the pairing with Genesys cloud. Once pairing is done. Define the IP, DNS server IP, proxy information using ...
We are struggling with figuring out a solution for multiple divisions in the same organization being able to pass emails/work requests back and forth since sending/replying does not work because the emails are blocked as duplicates. Forwarding breaks ...
Agreed. That's what the Custom > URL from above was alluding to. A de facto "go to the top of the script" if you will. Should definitely work; sounds like the Change Page option was because the OP was having issues getting it to hit the On Errors/Elses. ...
Hi Subash, Thanks for your reply. Same as you.The ping is blocked due to internal policies.We can't ping the network port gateway and we don't have proxy. Thus we are stuck on this part. ------------------------------ Maguitte Christopher Groupe ...
Hi Chris, In our case the proxy was not reachable via edge server. IPMI & Network interface check does ping to proxy IP but in our case PING was blocked due organisation level policies. can you confirm if the proxy can be reached & ping works ...
Quick update. We're pushed out the GA date for the ability to restrict transfers in the UI by 4 weeks provisionally. The reason for this is that the process of backfilling the required permissions (step 2 in my original post) has not reached all ...
I've never encountered this problem Fardeen. Are you encountering this problem when installing the Connect application? Looking at the logs may give more details. ------------------------------ Guchan Erzorlu Call Center Resources Dan. A.S ------ ...
Hi Guchan, We have succeded in passing through the RAID configuration but we are also stuck now on the WAN and IPMI Network Configuration. How did you resolve the issue on your end? Regards, Fardeen ------------------------------ Fardeen ...
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