Hi, I am so looking forward to the event, I registered but didnt get the invite. Can someone share the meeting link please? Thank you, Anthony

Thanks Breno, Yes indeed, I was looking at the PCAP associated with the interaction, which doesn't seem to show a BYE sent to trunk. I contacted support and they advised that on the PCAP they had on their side the BYE was being sent but was being responded ...

Hi Eric Why don't you use built in script variable {{Scripter.Interaction State}} to determine the call state? ------------------------------ Cheers Zubair ------------------------------

I didn't manage to sign up to the Beta on time, but based on these screenshots. I do think the layout of True with Operator format makes this more confusing than needed. I get we want to have options like ("a and b) or (a and c)", and yes those ...

Thank you for the response, Robert. I'm not sure I explained my issue correctly. The problem I have is making sure when I call the data action to see if the call is connected that I'm checking against the correct participant. I'm using GET /api/v2/conversations/calls/{conversationId} ...

Adding to the already noted comments here are my own recent points based on a quick view: Can we please make the column sizes when viewing a data table re-sizable? It would be good to be able to shrink some column widths if it makes the columns we're ...

Thanks. Observations: That Create button at the top is new and very outside of normal iconology. Why make us click the hamburger then delete. Why not just have a trashcan like most places in GCx I don't understand the term "parenthesis". ...

Hi Leonell, By "enough", do you mean if the Architect course is enough to get you prepared for its Certification exam? Normally, for the specialist path, as an instructor, I normally recommend, in addition to the Architect course, that the person ...

Hi Clayton, our sincere apologies we didn't reach out to you on time to get this resolved. For any questions related to your Learning Subscription, we encourage you to use our Support e-mail - beyond@genesys.com If you need any help getting enrolled ...

Hi Team, Is anyone deal with scenario to send email notification when the outbound campaign starts or stops? Can someone please advise what be the possibilities to handled it Regards, Asim #Outbound ------------------------------ Asim Shakeel ...