Glad to hear, thanks for sharing @Marty Hand ! ------------------------------ Amelie Wisniak Genesys - Employees ------------------------------

@Paulo Mesquita @Robert Wakefield-Carl Great catch, indeed! We've updated the icons and we are targeting a release next week. ------------------------------ Amelie Wisniak Genesys - Employees ------------------------------

Thanks for sharing! We have a fix coming to empty the search field when looking at a different table. Regarding the display and schema name and search, you may want to vote for the following ideas: Data Table to allow changes to original schema ...

Hello everyone. We have been facing an issue regarding the WhatsApp integration lately. For inbound WhatsApp messages when an agent receives an interaction that contains a file attached let's say an image for instance. this file is not displayed to the ...

@Jan Heinonen The scroll bar issue is now resolved. ------------------------------ Amelie Wisniak Genesys - Employees ------------------------------

Hi Shelby, That is probably my bad for not explaining - the rest of the month will be either pre recorded or information sources - apart from May What's Next webinar, of course! The WEM Trivia event will be published towards the end of the month. ...

My husband and I have been tasting a lot of Scotch and Whiskeys and have thought about taking a trip to Ireland or Scotland someday to visit the distilleries. I'd take my husband on an e-bike tour there with me. Picturing the rolling hills of Ireland ...

@Tracy Vickers is there a way to register for the remaining events? ------------------------------ Shelby Cronk C1 ------------------------------

ATTENTION: Super fun contest with a HUGE prize is here! We're excited to announce the launch of our " Your Voice, Your GKN: Share and Win! " contest, exclusively for community members like you! This is your chance to showcase how the Genesys ...

Hi Christoph If you press Consult to queue and set In-queue flow as follows, will it help with priority or not? ------------------------------ Nuttapong Limadisai Beryl 8 Plus Public Company Limited ------------------------------